Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.4
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Written by our customers, so you know what to expect at each and every venue.
Half the lockers don’t work so had to put bag in a locker unlocked so didn’t fully relax. Half way through we went to get a juice and sandwich from the bar around 3.30 it took them 40min! Had we know it would take that long we would have just waited for dinner. The spa pool was cold. And when leaving to get changed and dressed for dinner there was a queue for the 1 shower. So just stood in the cold. At dinner sat for 20 mins before anyone came take order, food was cold, old heated up potatoes.
The room key did not work he receptionist was very helpful but took ages to book in we had no card for the lights for the bathroom so not ideal the poor night worker must have let us in our room at least 10 times
The spa is a little tired looking and could benefit from a refurbishment
What a great spa day ! Powerful steam room and Finnish sauna, nice plunge pool, we enjoyed 10 sauna cycles over the course of the day. The delicious fish and chips was a real treat and the Swedish massage was a highlight, leaving us feeling very relaxed and recharged. A superb spa day! Thank you to the excellent, friendly staff.
Lovely hotel, great facilities and staff.
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