i was charged £25 more then what was listed on treatwell for something that i wasn't asked if i would like on my hair. after a wash there's no sign of any toner left . At the time of my appointment i was fine with the outcome but once i was home i realised it was just the styling making it look ok. I had a balayage where my roots was dyed darker (i've never had my roots dyed as it's supposed to look natural) just looks like i have awful grown out roots after getting my whole head bleached.