Despite having a booking, Masseuse failed to attend. Unable to be contacted and currently still without a replacement session organized yet I have paid for a service which is not being provided.
Unprofessional and rude are the only descriptives which can be utilized rather than responding to questions upon 'cleanliness'. Need Treatwell insight into Customer Service standards & suitability.
I booked the “Pure Indulgence Treatment” thinking it was just a luxury scrub. However it was a wonderful little package of a back scrub with full body massage and a mini facial. Paula was so professional and clearly very skilled, as her massage was incredible. She crunched out millions of long term knots. Small room inside a salon but still perfect for a treatment.