They provided me with a tiny paper towel to “cover” myself with. I waited about 5 minutes for Trish to rush in in a major panic, not being considerate of my nerves and vulnerability. There was zero privacy - She left the door into the hall open so anyone out of the room could hear and anyone walking past would see in. She straight away threw the wax on and rushed through the entire treatment. The conversation was very unprofessional. The “finished” result was patchy and not smooth. Shocking.