I cannot praise Ben highly enough. His knowledge and attention to detail means that you you have a customized massage which hits the spot. He is as friendly as he is professional and really listens to your needs. (He seemed to know what I needed better than me. Incredible.) I have honestly never had such a wonderful and effective massage. I have bad neck tension and Ben really worked the area. He clearly knows what he's doing, which is so evident in the way he carries himself and practices. I walked out feeling 10x lighter. I'll be booking my next session ASAP.