When I arrived the room was not ready although I was 5 minutes late due to traffic problems and communicated this in advance. Understanding the staff was rather difficult. During the massage the massager walked out of the room several times and left the door open, which is absolutely not okay, considering that you are lying there lightly dressed. Thus there were several interruptions during the massage, which did not allow to relax. It was noisy, as the employees communicated together through the closed door. In the end, the massager went out and I wasn't really said goodbye. This hour was not worth £50 and I am really disappointed.
If you’re overweight and looking for a body positive experience do not go here. The massage is good but the girls will comment on your body and make you feel uncomfortable. Also it was all quite rushed, she didn’t allow me enough time to relax and get undressed and got in the room when I was still taking my socks off. Not a very enjoyable experience.