This is my 2nd time at Body Essential and 14st time getting a facial.
The staff is lovely, the facial was great, relaxing and my skin is soooo smooth. Definitely recommend it :)
The staff was incredibly nice and asked what I wanted to drink for free. I wanted a completely different hairstyle from what I had (a long layered look to bangs). I mentioned how nervous I was as getting a totally different haircut can be nerve-wracking at times and my hairdresser and I even bonded over that fact. We discussed what I wanted and she gave me her advice, which was great. She cut the layers perfectly as I wanted it, but the bangs were not. I think we just had a miscommunication about the definitions of "side bangs" and "full bangs" (or "fringe"), especially since I'm from the US and she was British. I did not want full bangs and asked for kind of wispy bangs where you can see bits of my forehead and she pretty much said that wasn't possible. However, I'm pretty sure I've seen women with that haircut so I think she just wasn't confident about giving one... Anyway, I came out of there not so confident about my look and not that happy. I'm hoping once I shower and style it on my own, I can rock it!!
Lovely staff and service was apprehensive as first Treatwell voucher and first hair cut in London but good service and value for money and happy with outcome.