This was the second time I have visited. Last time I had gel nails here and I was really pleased but this time they are awful. The ambience in this place is a 0, the person doing my nails left me half way through to serve someone at reception and spent 10 mins with them talking through different hair colour options and appointment times, even though I had said I was there on my lunch break. The nails were messily done and so next day were peeling off and cracked - obviously not enough attention to detail was spent on them. Won’t be returning. They need reception staff and not to rely on people leaving paying customers to serve other people and then rushing treatments.
My first time at this Salon and I am so happy ! Lucia did my hair and she was fantastic. Great conversation, really made me feel comfortable. Overall great value, will definitely be going back. Thanks a lot !