Bluewater Spa at The Connaught Hotel, Bournemouth Reviews

Bluewater Spa, The Connaught Hotel and Spa, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4356 reviews

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Written by our customers, so you know what to expect at each and every venue.
Lovely staff great relaxing room and massage
Loved our visit to the spa the treatments where first class and staff very professional. However, the lunch offered on the day is far to heavy for mid day at a spa - it needs a rethink. Because of this we asked if a Caesar salad was an option, the kitchen staff agreed they could do this instead. Unfortunately they didn’t have all the ingredients to produce it and our salad was served without anchovies and with little sauce as “that’s all the sauce hats left” Another disappointing factor is we had bought our vouchers at a special launch price but found out other guests had paid considerably less via groupon.
Staff was great needs a little work to build it up to a great facility
Excellent value for money but sadly let down by booking lunch for 1pm and it arriving at 1.20, with my treatment booked for 2 and the second course coming out at 1.55 I had to bolt it down which wasn’t pleasant for my treatment unfortunately, one other thing, it was for my mother’s 80th Birthday and the lady on reception asked later on in the day what her name was so we were expecting a little surprise maybe but nothing matured which was a bit odd after asking her name??
Really lovely day for my partner and I. Good value for money with groupon voucher! They have the best cream tea :)