Booking was really easy and the receptionist gave me all the information quickly, including the spa treatments available. The hotel could really benefit from decor.renovation, it had moth infestation, which was not great! We also spotted a dead rat in the garden. The food and wine in the restaurant was not that great and we felt it was too expensive for what we had. However the staff were very attentive and friendly. The location of the hotel was great and the spa was lovely, though very busy.