Bianca is so lovely and talks you throughout the treatment. She made me feel super comfortable and even wrapped me in a warm blanket! The lashes looked great - my left one didn’t lift as much as the right one and we did speak about it and wasn’t sure what happened so she offered me a complimentary session and it happened again - I might have stubborn lashes and I did damage them from pulling out my extensions- never again! Still went back again as they look amazing with mascara!