Firstly, the owner was lovely and very accommodating, and what follows is not her fault. The lady doing the treatment was nearly 40 minutes late to arrive!!!! Whilst I was there another lady had to rearrange her appointment because she was late and had to get home and feed her son. The owner made me comfortable whilst I waited and got me a coffee - so thank you! When the lady finally arrived, she proceeded to do the treatment and asked "did you only book this morning?" The answer is no, I had in fact had this booked for a week, to which she huffed at my response. To be quite honest I couldn't wait to get out of there. The threading was perfect, really happy with that. The tint is a complete waste of time. There was no change to my brows and have had to pay to get it done properly elsewhere. It is such a shame that she conducted herself like this but it doesn't take too much effort to ensure that you are on time for your client and to be polite to them.