Sam is unable to perform hot wax tried to persuade strip wax for Hollywood during appointment. No way could I trust her for waxing.
She is very disorganised and thinks it is acceptable that customers wait in the salon for an hour then offers a longer massage than booked as apology.
I miss Seema and Kirsty. Even newly trained Jorna was a world better even though she left hair in the middle section.
Previously I've had my hair cut by Christina who made a lot of catty comments. Unprofessional place