Pardeep was great as always! I didn't have any concerns about going back to Bloom Beauty Room during this crazy time because I know it's very hygenic and thoroughly cleaned. I hadnt been for a proper wax in a while so was expecting alot of pain, but to my surprise (a very pleasant surprise!) It wasnt anywhere near as painful as thought it was going to be, Pardeep was honest and even said it may hurt more than usual but it was absolutely fine. I wouldn't go anywhere else for my wax now!!