25 minute delay and most painful manicure I’ve ever had, unnecessary pressure applied and caused me to flinch multiple times. Too much scrapping and cutting at cuticles, left me with multiple small scratches. I had pointed out a small cut on the side of my thumb nail and asked her to be careful - she still decided to use the cuticle cutting tool to tear at the side of the cut. I had to pull my hand away in pain. Delayed submitting to see if manicure lasted but chipped within a week