I had a full head tint, cut and blow dry. The stylist listed to what I wanted and was very efficient, knowledge and friendly. I felt completely at ease. The blow dry was excellent! I have quite frizzy hair and in the past other hairdressers have struggled to get it super soft and shiny. Overall very please. My only negative feedback is that there is a very small area where the blonde is coming though, so she must have missed the dye off that part which is a bit annoying!