As always, absolutely amazing: Kelly did a fantastic job of making my hair look like my hair, only better - the highlights are so natural-looking, and exactly what I wanted. As always too, the atmosphere in the salon was amazing - this is such a friendly, professional place to visit, and Karl and his team are always good-natured, helpful and fun. Bleach is the thing I miss most after moving away from Liverpool - not only are their services incredible value for money, you are always left feeling like a valued client. And a million dollars.
The staff where lovely and my hair stayed in place on a rainy night! I'll deffo go back soon!
4 months agoReport
Highly disappointed with Bleach salon. Booked two days prior to my appointment date, only to arrive and be told that the senior stylist was not in to do my hair, and there were no other stylists that could do my hair.
I then asked why I wasn’t contacted to canel my booking, I was told they didn’t have any contact details, I have been informed by Treatwell Customer Service that once a booking is confirmed contact details are passed on to the salon. Not sure how they didn’t find this!
Feeling very disappointed and I most definitely won’t be returning to Bleach, very unprofessional indeed.
The salon itself is lovely and there's a great atmosphere in there. I don't know whether it was the fact the salon were particularly busy or partly the fact that they only seemed to have one of two of my treatwell bookings, but it took nearly 45 minutes to be consulted and have our hair washed. We were then waiting for ages. I felt that the wash was rushed and no real care was taken and it was actually quite painful(!). I also wasn't happy with the blow dry, no products were used so it ended up falling flat before I had even left the salon. I have thick hair but I've had blowdries before without using tongs/straighteners and it's managed to stay in for days. I did also book two appointments at the same time for myself and a friend, but we ended up being in there for over 2 hours which wasn't ideal. I don't doubt that Bleach run an excellent salon from the previous reviews but it just didn't go quite right on this occasion!
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Really happy with my cut
9 months agoReport