I’ve loved this salon and it’s been my regular, but unfortunately my recent visit was disappointing. I had booked a manicure and BIAB removal before applying new gel. However, the manicurist assured me I didn’t need the removal. A week later, the gel has already started lifting and bubbling.
As I’m travelling, I’ve had to remove it myself until I can get to another salon. Please listen to customers’ requests rather than taking shortcuts to finish quickly. I don’t mind speed but not corners cut.
I booked a balayage appointment with Char for the first time, and I couldn’t be happier with the result. Having used box dye before, I was nervous about how my hair would turn out but Char’s expertise instantly put me at ease. She listened carefully, understood exactly what I was hoping for, and worked with great precision. The salon had a lovely and calming atmosphere. I was there from 10am to 3pm, while it would have been nice to be offered tea/coffee/drink. Overall, I had a great experience.