The staff were lovely and results at the time seemed fine, however:- Brows - The following day my eyebrows were all over the place. Extremely dry and are now curly/frizzy. Now takes time and effort to do as I need to use wax etc to keep them in place. Lashes - booked in for classic lashes and asked for a C curl. At the time they looked ok but when I got home and had a closer look, D curls had been applied and were fans not individual and have been stuck to several natural lashes. Not happy.