Ben Health & Beauty Centre Reviews
96 St. John's Road, Clapham, London, SW11 1PX
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646 reviews
I arrived 15 mins early for my acupuncture & was abruptly told "We're busy, come back after 11.30". Not a great start. I wanted acupuncture to support my on-going IVF treatment & help improve fertility. The male Doctor doing the treatment asked me some very personal questions in the waiting area. He then diagnosed why I was failing to fall pregnant in 5 minutes and tried to sell me the cure; a massage after the acupuncture & Chinese medicine. I felt pressured to have more, so had the massage as well. Inserting the acupuncture needles took 5 minutes. I was then left in a room to relax for 30 mins. It was difficult to relax with all the noise just outside my door. The massage was vigorous, and rather startlingly he undid my bra & pushed my knickers down below my bottom mid-massage. I'm not a shy person but this went a bit too far for even me, especially when he said "you're body's so tender" at the same time! I think he meant 'tense'...!
Afterwards I got another hard sell, he pushed me to buy 5 acupuncture sessions in advance to 'save money'. I politely declined.
Good massage but no music and you can hear other people talking in the corridor outside the room
Therapeutic Massage
Verified review
A little difficult to locate as it isn't clearly sign posted but once inside (in basement of a hair dressers - as a separate business) the room was very calming and the overall experience very relaxing.
Swedish Massage
Verified review
The room itself was great, the lighting was quite harsh and not very relaxing. The massage was nice though and the masseuse clearly knew her stuff. She talked a lot through out the massage and I do prefer just lying there and not talking but it was interesting and she taught me a lot about my body and my tension areas. Great massage.
Deep Tissue Massage
Verified review
Unfortunately had a pretty bad experience. My massage was interrupted 10 minutes in and the lady that was doing it swapped over with another! The room was damp, the table creaked constantly making it hard to relax. Then to top it off, I was accused of not paying when I left even though I had paid prior to the appointment through PayPal on Treatwell. I explained this and even showed them the confirmation I had, but the staff continued to argue with me saying I had to pay them directly. In the end I just walked away. Very disappointing. The massage itself (the second lady I got!) was good, but I definitely wouldn't go back.
Therapeutic Massage
Verified review
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