I was a bit apprehensive of getting my haircut. I recently grew it out, and the last time I got it cut the person (not from this salon) pretty much chopped it all off. Mike was very attentive, and reassuring, he listened, and explained eveyrthing he was going to do and why. He even explained as he went along to make me feel at ease. He also gave me tips on how to improve my haircare and gave me style ideas. I would 1000% come back and see Mike!