Mandy is excellent! Thank you.
Slightly disappointed that they couldn’t accommodate 3 people at once for a facial even thought the website allowed us to book it. The facial was nice but only 45 mins when it’s supposed to be 1 hour. Friends had a head massage but I didn’t, they bought the same treatment as me and friend was left for 20 minutes with a mask on.
Really disappointing service, ladies left me standing when I walked in and then directed me to sit without greeting or much acknowledgment. I was then asked if I’d had a skin test- Which I hadn’t and told I couldn’t have the treatment. This was very disappointing since I’d not had eyelash extensions before and had made arrangements to get to the salon specially since they could do so the original appointment I made and rearranged 3 times. If i’d have known (as it is obviously a sensible thing to do) I could have been in a better position to organize and not expect a service which I didn’t receive. When I asked why it hadn’t been mentioned on the phone, I was simply given an eye roll and an ‘I don’t know’. Really didn’t think much of the customer service which is a shame because I had to go elsewhere.
Not the most ambient setting but I was seen wuicj
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Super quick and professional. Will definitely be back!