Cold room. Wasn't given towel/ sheet to cover myself during massage. Did not ask about pressure. Chosen therapist cancelled 2 hours before appointment and I do not think the woman was of the same level. Uncomfortable/painful rubbing over the top of my spine. She was very friendly however and offered me water after the treatment.
Staff member who did my nails was quick and efficient whilst still having great attention to detail. She ensured to ask me at every step of the way that I was happy with the results.