no option to add certain extras through treatwell. they said i could add no problem. did not mention price beforehand. was charged an obscene amount extra at the venue. do not visit.
It was my fault that I went to the wrong branch but I gave them my name and said I was there for a facial and was told to wait. 10 minutes in and I asked how long I needed to wait then I was told that they don't do facials and I am in the wrong branch. They could have told me that earlier without asking me to wait. I hurried over and they were nice and gave me the full hour facial. Lovely service but the lights in the room was too bright, would ask them to turn it down next time
It was a good treatment. I got what I expected, but nothing beyond that. There was also a bit of confusion and the therapists came and went a few times.