This was one of the nicest eyebrow experiences I've ever had – started right on time, Punam was so kind and welcoming, totally understood what I wanted and gave me a glorious head massage while the dye was developing. I love the result, usually i leave eyebrow appointments and I'm a bit meh, or can't go out after as there's so much dye residue, but neither was the case here – i was thrilled! Will 100% be going back.