Firstly the time of my appointment was changed by the venue during the night without any checking with me. Secondly the girl who was meant to do my eyebrows never showed up. However on the positive note, other therapist working in the salon tried to squeeze me in despite her next client already waiting (she checked with her first). Unfortunately I didn't take the offer as I was already being late. The girl was really lovely tho even after unfortunately hearing my disappointment with her colleague.