I was left soaking for 20 before someone attended. Watching lady next to me having long leg and feet massage I was looking forward to have mine. But I only had exfoliating cream smudged briefly. I have booked luxury pedicure that got me thin mask and heat wrap. Lady serving me was keep borrowing clippers, file never cleaned and rise blocks for elevating feet that was filthy covered in white skin like residue. Hard skin was not removed but nice nail painting. Male therapist next to me was great.