Barbara is so lovely, she explained everything and then,very patiently, gave me beautiful lashes while I slept. Initially I wasn't sure what to have (my own lashes are very short) and her advice was perfect. The application process was so relaxing I fell asleep. I love my new lashes, and have had lots of compliments about them, at home and at work. Its been a week since I had them done and my lashes still look fantasic and absolutely perfect a week later.