Very friendly and welcoming staff in reception and conducting treatment. Small place but adequately equipped. Relaxing music on in background gave good atmosphere. Person giving massage was very nice and advised on particular problems and suggested solutions. Massage was generally good and not too heavy-handed. The only minor improvement I would suggest is to be asked if want a 'quiet' massage, as ended up talking throughout the whole experience, which I don't personally find that relaxing, but the person was very nice so it wasn't a terrible thing! Treatment was as long as expected and I wasn't rushed out, as I have been done at other places. I would visit here again though as was nice service and easy to find and park at. Paid online through Treatwell which had been registered, so there was no further transaction to be done.