I purchased a package via Treatwell for a facial, massage, mani, AND pedi lasting 3 hours. The owner was adamant this should be a mani OR a pedi and kept wanting me to see their printed price list but I had never seen their price list to make the booking. I repeatedly showed him what was stated on Treatwell, the site I had booked from, and my confirmation. He eventually acknowledged this & said it was a mistake. I received the worst mani/pedi I have ever had. Massage & facial were acceptable