I had a herbal facial which was relaxing but when she put the oil or cream on my face it went onto my hair which felt all greasy afterwards and I dont mind her doing my face but not my ears she cleaned them inside which I thought wasnt normal and she didn't even ask me beforehand if I had minded it she just did it , they gave me a pillow this time though to put under my legs which helps my back pain lying down as I suffer with scoliosis which was better