Bernadette was brilliant …. Made me feel at ease and shared the information nicely
The entire experience was very pleasant and the rooms are very relaxing .. I shall definitely be returning
Staff were polite, but during the deep clean facial I wasn’t told a lactic acid mask would be used. It stung and left me red, flaky, and rougher than expected. 4 days after and my skin is still dry bumpy and flaky. Clearer communication would help.