Beauty Rooms Serendipity Reviews

At Hilton London Croydon, 101 Waddon Way, Purley Way, Croydon, CR9 4HH

Check availability and book online

Reviews are written by customers after their visit.

4.9
2133 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
I would highly recommend a massage with Bernadeta. Not only is she welcoming, but she is attentive and really knowledgeable. I have had two deep tissue massages with her recently and signed up for their package as I’ll definitely be going back for more. I can’t recommend her enough, you won’t be disappointed!
Great massage! Very knowledgeable and caring! Definitely going back
Second time waxing, she’s so lovely and does a perfect job, with no pain!!
The staff are nice and accommodating but the service was disappointing if I am honest. Booked a gel manicure and the manicure aspect (cleaning my nails) was missed. I was cut quite deep on one of my fingers and I appreciate accidents like this do happen and I did appreciate the empathy and care displayed but because the the painting technique was really messy a lot of the gel paint has bleed and is stuck to the sides of my nail beds and has also dried into the cut I experienced.
Really friendly and made me feel so comfortable!