Beauty Rooms Serendipity Reviews

At Hilton London Croydon, 101 Waddon Way, Purley Way, Croydon, CR9 4HH

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Reviews are written by customers after their visit.

4.9
2135 reviews

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Written by our customers, so you know what to expect at each and every venue.
Relaxing experience with shesha. Would definitely book again
Shesha always does a great job with waxing. However, on this occasion I was disappointed with the pricing. I booked full arm waxing and assumed this included underarms, which it did not. I would have appreciated clearer confirmation at the start of the appointment of what treatment I was going to receive. I ended up paying an extra £16 for underarms unexpectedly. I’d also suggest the app clearly states what each treatment includes so this confusion can be avoided in future.
Excellent service, very clean and relaxing atmosphere.
I had a great massage experience, the facilities were lovely, clean and smelt great & the massage therapist was thorough. I have a chronic illness with chronic pain and felt very cared for.
So Happy to have Ewelina back! Always a pleasure to deal with, with exceptional attention to detail and always so friendly!
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