When I first went I was super nervous as my last experience was terrible (ripping skin) took me a long time to get back into it again and I'm so glad I did this with the right person. Fran was lovely and knew how to make me feel at ease and made the whole situation 10x better than I thought it would be. only negative I have to say is the wax gets all over body and hard to take off it also went on my watch and it sunk in the metal strap so that was my only downfall other than that it was a really good experience and I'm definitley coming back. x