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Venue rating

3.7

55 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Beauty Rooms at The Imperial Hotel Torquay, The Hotel Collection
Beauty Rooms at The Imperial Hotel Torquay, The Hotel Collection
Torquay Imperial Hotel,
Park Hill Road, Torquay, Devon, TQ1 2DG
United Kingdom

Hotel Spa

Beauty Rooms at The Imperial Hotel Torquay, The Hotel Collection
Torquay Imperial Hotel,
Park Hill Road, Torquay, Devon, TQ1 2DG
United Kingdom

Opening hours

Mon - Sun 9:30 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Beauty Rooms at The Imperial Hotel Torquay, The Hotel Collection part of The Hotel Collection

An exclusive cliff top hotel, the unique The Imperial Hotel Torquay is perfect for holidays and short breaks to Torbay and Devon. Overlooking the bay, this magnificent Victorian hotel offers stunning views across the Torbay coastline, and is ideally located for exploring the English Riviera.

Relax, Pamper & Rejuvenate

Relax, unwind and let us pamper you in the tranquil surroundings of the Beauty Rooms at The Imperial Hotel Torquay where Decléor therapeutic skincare is our speciality and our passion. We also offer tanning treatments and Jessica Nails manicures and pedicures.

Please note: Our swimming pool will be temporarily closed from Monday 31st March to Thursday 3rd April.

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

3.7

Chain rating

Based on 55 reviews

5 stars 12
4 stars 24
3 stars 12
2 stars 6
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (1)
  • Steam and Sauna Therapy (2)
  • Face
  • Eye Treatments (2)
  • Facials (28)
  • Facials - Men's (5)
  • Fitness
  • Swimming (3)
  • Massage
  • Aromatherapy Massage (12)
  • Foot Massage (1)
  • Indian Head Massage (1)
  • Therapeutic Massage (20)
  • Nails
  • Manicure (13)
  • Pedicure (12)
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Have you been here? Write a review
Verified review Visited August 2016
Posted 1 week ago
I went for a Signature Spa Day and have awarded it 4 stars.

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Verified review Visited July 2016
Posted 3 weeks ago
I went for a Morning Booster Spa Day and have awarded it 4 stars.

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Verified review Visited July 2016
Posted 3 weeks ago
I just went to Imperial Hotel Torquay for a 2 night spa break. I rang in the morning to arrange our treatments but they had no idea we were coming. They managed to squeeze our tratments all into the second day, but not at the same time, so we kept having to go off on our own. When we arrived at the hotel they also didn't have our booking and had to squeeze us in. As a result we had to share a double bed in an AWFUL gloomy room right at the top of the hotel. It had been decorated c. 1992 and the fan was covered in a thick layer of dust. The wall paper round the window was damp and the shower was a hot / cold dribble. It really was a 2star room, rather than 4 star. We were so disappointed, but laughed our way through it! The down stairs of the hotel is beautiful and the food in the restaurant in the evening was beautiful. The service was very good, on the whole. However, when my daughter asked to have a cream tea , she was told it was "fully booked," but when I checked, I was told you don't have to book and to just go in and there was plenty of room. I suspect my daughter was brushed off because she's a bit punky? The cream tea was absolutely lovely, with the choice of champagne, which was great. Amazing cakes. The spa was very nice with a friendly relaxed atmosphere. The treatments were beautiful. They were probably the best I've ever had. The pool was small, but clean and not too busy. The sun terrace was lovely, although it was too cold on our visit. The chill out room was very clean and calm, with plenty of dry clean towels and choices of drinks. The staff were helpful and professional.
On the whole, we had a lovely time and the hotel is close to town, so there are other places to eat and things to do, close by. The hotel has a lovely garden and the outdoor pool is heated.
It was just such a shame to have the worst htel room in the world!

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Verified review Visited July 2016
Posted 4 weeks ago
I went for a One Night Standard Spa Break and have awarded it 3 stars.

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Verified review Visited July 2016
Posted 1 month ago
We had a very relaxing and enjoyable day. We received great service & thought the deal was a great price for everything that was included!

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Verified review Visited June 2016
Posted 1 month ago
Can not rate due to getting stuck in traffic & not receiving treatment due too lateness as phoned up before treatment was booked couldn't give us a another slot as the staff finish at 6 plus fully booked..

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Verified review Visited June 2016
Posted 2 months ago
I went for a Signature Spa Day and have awarded it 5 stars.

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Verified review Visited June 2016
Posted 2 months ago
Booked this as a Birthday present for my Aunt whilst we were on holiday. Hotel Website suggested 'luxury' - NOT AT ALL!! Poor experience from the word go, we prebooked our appointment slots and they got them wrong, and the imompetent staff couldn't fathom how to sort it out! The pool area was dirty, not a luxurious nor relaxing environment!! The robes were crispy and smelt of damp..... & disposable slippers!?!? Really!?
Treatments were acceptable, but paying for 60 mins of treatments and getting roughly 40 mins of treatments because the staff need to 'organise the rooms'
I wouldn't go back to this hotel if i was paid, so disappointed by such a poor experience!!!!

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Verified review Visited May 2016
Posted 2 months ago
I went for a Signature Spa Day and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 3 months ago
Was nice, not as relaxing as would hope!

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Verified review Visited April 2015
Posted 6 months ago
It was good. Some ncie relaxing areas but not very luxurious! Mani & pedi was good. lovely views of the sea. spa facilities were similar to a public baths

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Verified review Visited January 2016
Posted 6 months ago
Great spa day.

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Verified review Visited December 2015
Posted 8 months ago
I went for a Two Night Revitalise Spa Break and have awarded it 5 stars.

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Verified review Visited November 2015
Posted 8 months ago
Hotel was defiantly a lot grander than expected, the rooms and some of the decore was dated but overall we were very pleased. Defiantly worth the deal and didn't realise how nice Torquay was as well, loads of different places to eat and drink, we really enjoyed it :)

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Verified review Visited November 2015
Posted 8 months ago
I went for a Morning Booster Spa Day and have awarded it 4 stars.

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Verified review Visited November 2015
Posted 8 months ago
Fantastic value!! Overally great experience! Been to other spa for treatment, and the products that they were using was much better, and felt nicer.

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Verified review Visited October 2015
Posted 10 months ago
Overall had a great day. Good lunch, excellent treatment and pool, sauna and Jacuzzi ok, beautiful views. Good value for money.

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Verified review Visited September 2015
Posted 11 months ago
I went for a Two Night Revitalise Spa Break and have awarded it 4 stars.

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Verified review Visited September 2015
Posted 11 months ago
I went for a One Night Relax Spa Break and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 11 months ago
The spa is ok. But the hotel is very old fashion and out dated. The bathrobes were washed so much they were breaking. This as a whole ruined our whole experience when staying over night. I would not recommend any overnight stay.

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