The treatment was generally good and the therapist was lovely. I had tried to book hot wax for both but wasn't able to do this online and the therapist suggested strip wax was better for underarm. The bikini wax with hot wax was good but the underarm with strip wax left a lot of redness, which was sore and unsightly for the next few days. I have had my underarms waxed many times and not had this before. I also already have some regrowth after just 5 days.