I arrived at the venue on time for a hair removal I had booked in advance, I had to wait 10 minutes for a 10 minute pre-booked appointment. The stuff was extremely rude, unapologetic and unprofessional. In the end, I was refused the treatment when I complained about the delay and the unprofessional attitude, by simply being told that "they do not like people like me". The person who was responsible for the treatment (perhaps the manager?) also refused to give me her full name in order to include it in the formal complain I was planning to make against the venue, while she also refused to arrange a refund while I was still at the premises. Overall, an extremely stressful experience due to the rude, unprofessional, and discriminating attitude of the stuff. On a separate note, the space is extremely small and uncomfortable.
What a funny little salon. The staff are friendly, the salon itself is very small and the set up is by default a little awkward (for lack of a better word). My cuticles were cut a bit too close for comfort, just slightly, but the result is quite good. I'll come back.
I had a Shellac shape and polish during lunchtime - only took 30 mins and came away with a perfect set of nails! Miriam was an excellent therapist, very professional and had great attention to detail, I would definitely use this salon again.
I love this salon so much the staff is very very frendly and the service is great never had time to leave a review before but i feel every one should know about this place a real hidden gem ,I have being having my treatment here for yearsand I must say I would not go any where else really amazing Thank you guys see you al soon
very disappointed.
I can not begin to describe my experience with this salon and the treatment and especially the manager.
I have LVL lashes, then realised later on they look the same and i had a bad result.
I told the manager and she said to come in and have the treatment done agian.
After speaking g to other clinics they told me you can not add more perm on after you just had the treatment as it will damage the lashes.
After i explained this to the lady who was the manager, she pretend it was her colleague that i spoke to, when i released it was her voice, how funny was that.
She then texted me saying the reason i never got a good result, was because the perm was out of date.
Come on you are using out products on your clients.
She then called me to explain and i mentioned to her how andy i was and she put the phone down twice on me.
After arriving at the clinic she then kept telling her colleagues who was really nice by the way and shocked at her ratchet behaviour.
She refused to come out of her meeting and speak to me and she would not let anyone refund me she told them she would call me .
What a unprofessional manager, cant describe how angry i was.
Please been warned.
She comes across very nice at first,
DO NOT BE FOOLED.