Super professional and helpful, I didn't realise the owner was a dermatologist which was super helpful as I had a lot of issues from previous acrylics where they were able to diagnose and help. I had Negi do my BIAB, and I couldn't be happier with the treatment. The cuticle work was very detailed and the BIAB was put on to perfection. Best BIAB I've had done and would wholly recommend this place and Negi!