The time of my appointment changed without confirming my availability. The place was very messy and dirty - my fingers were collecting dust from inside the oven. The therapist wasn’t polite - she wasn’t speaking to me, she was just moving her hand to show me that I have to put my fingers in oven. I am also not sure about the quality of the materials they use as I felt my nails burning inside the oven. However the result was good as my nails look good - but not sure how easy the removal will be.