Beauty & Melody - Marble Arch Reviews

19-21 Great Cumberland Place, Marylebone, London, W1H 7AS

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Reviews are written by customers after their visit.

4.5
629 reviews

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Written by our customers, so you know what to expect at each and every venue.
The venue is great, very central, easy to find and clean. I had a gel manicure done and the staff were lovely in directing me to the right person. The woman who got my nails done was nice, not very talkative. Although the final result looked good, it didn't last for longer than a week so I was highly disappointed in that.
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My Manicurist was awesome. She fixed up my poor, damaged nails and made them look decent again. Very professional and the venue is very clean and pleasing. Couldn't love this place more. :)
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I chose this salon based on past reviews and although not a terrible experience, feel it may suit some people over others. Staff were friendly on the quiet day I arrived and the salon is bright, clean and in a very convenient location. I had the head tint and cut option with a gentleman who was very efficient. Not very chatty but personally, I don't mind this. He was very thorough with the colour and I was impressed with his attention and skill. Maybe it was quiet but I felt I was being well looked after. The haircut was a little quicker and in hindsight was probably not checked well enough. The blowdry was done expertly if not a little overdone for what I would have personally chosen. My stylist is quite a pro with the blowdry with just 1 brush and if I was going to a ball, it would have been perfect. But again, cannot fault the attention he paid and I felt well looked after. I'm only not giving full stars as after I washed out the wavy blowdry, I am not overly happy with the cut and as mentioned, feel it was not checked before it was set into curls. Probably my fault in not choosing a straight blowdry but I am particularly wary of new salons as I feel my Asian hair is a little harder to manage. The colour is fine though. So I would not deter others from going as service, facilities are good and maybe it was a case of not enough communication.
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I visited Beauty & Melody Hair and Spa to my O.P.I gel manicure. The lady that did my nails was not able to understand what I wanted and was not fluent in English. I wanted a french manicure but she told me it won't last more than a week???! A gel manicure is supposed to last up to 3 weeks. I could not hide my surprise of what she had just told me and I asked her what did she mean and she told me that french manicure is not a good option if you're using your hands too much!? Later on while doing me cuticles she cut me and there was blood as well. After she finished applying the nail polish and she wiped it with something to polish it the nail polish came off. I told her it that it had come off so she applied it once more. So i left the saloon after she was done and staff did not say even bye. On my way in i was greeted and a nice gentlemen took my coat and told me to take a seat. The atmosphere in the saloon was very pleasant and I did not have to wait long. But the service afterwards was just horrible. I love O.P.I products and I have them at home too, I have never been as disappointed with it. My gel came off, peeled of completely after 2 days!!!!!!!!!! Can you even imagine?! 2 days?! If I had used the normal nail polish than the gel it would have lasted longer!!!!!!!!!!! I am very unhappy with the service and I'm not recommending any of you to choose to do their nails in that saloon!!!!!!!
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Beauty and Melody is a very nice spa providing a large selection of treatments: hair nails facial waxing .. They are extremely welcoming and the quality of each treatments is constant and very good. Over the last few weeks, I tried waxing, facial, blow dry, pedicure and manicure and I am really impressed by the quality and the warm welcome!
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