For the second time, despite sending me a reminder with the correct time, Daisy insisted I had come a) an hour too early and b) I had booked a double appointment to include a pedicure. Despite me showing her tge reminder email I had received she insisted I was wrong. As I was going away the next day and was very busy she argued that i had to come back later. Eventually she agreed to do my nails at the correct time. While I was still there the lady who had booked the double appointment came in.