I had a fantastic back neck and shoulder massage and a facial, and my eyebrows threaded and tinted. Sonal is so warm and friendly and excellent at her job. The massage was perfect, nice and firm but deeply relaxing at the same time. Sonal really knows how to find the knots and eases them out. My facial also was relaxing and I felt glowing afterwards. This is my 'go to' place in Southampton because of the quality of the treatments and warm and friendly staff.