The girl (whose name I've unfortunately forgotten) was super nice and really professional. The only thing I could think of that would make the experience better would have been changing the music that was played in the background, would have been nice with some relaxing tunes rather than up beat beyoncé! I also got a bit chilly just lying there, I've been to salons before where they tuck you in with a duvet/blanket and that really makes a big difference! Nice incent sticks, oils or candles also makes the atmosphere and feel a bit nicer!