Arrived for my scheduled after-work appointment today only to find the shop closed. I called multiple times and could hear the phone ringing inside, but no one answered. A neighboring business owner mentioned that early closures happen frequently here. I would have really appreciated an advance notification. Since I booked and paid through Treatwell, I’d like to either reschedule this session or receive a full credit refund. It’s a real shame, as I genuinely love Navi’s work.