Im not happy with what experince i had before my appointment, changing my times and days, on top of waiting 2 weeks for it. Not good customer service since ive been a loyal longtime customer. No call from manager, just texts, then it wasnt the manager. Very dissapointed with this, feel i was stressed when i had my massage so didnt really enjoy it. I was also accused of using a voucher code twice felt bit insulted. Ive spent alot of money here thought i would have been treated better.
Raj is verynice
This is not for eyebrows review ive had terrible experience with them changed my appointment twice, whe. Ive already waited two weeks, no call just text. Found text to be quite rude and direct. Appointments changed for reasons which i find to be excuses to change my time to suit them. I have been very loyal to this salon. I was told then the person texting me was not the manager,she will call me still waiting for that. On top of all this was accused of using code twice. Not happy treated badly.
The venue was fine. No refreshments provided as advertised.
Also wowcher advertise the venue as Great Barr and the voucher was brought on that proviso so was a little bit concerning that the venue changed to Walsall instead of Great Barr.
Overall experience once we found the location was ok, The outside of the building would benefit from having an update.
The therapists were really nice and did an excellent job.