There is always a cheerful atmosphere.
Jan is very good at her job.
The only criticism this time was that I had to wait half an hour inspite of booking for 11.3O am
treatment did not start until 12 Noon.
Jan gave me the best haircut I’ve had in years! She knew exactly what I wanted and what would look best on me. So pleased to have found my new regular hair salon 😍
I waited for 40 minutes. After being told twice that I’d only have to wait 5 more minutes.
No explanation provided at all.
I left after 40 minutes because I had other things to do with my day and requested a full refund - since I received no treatment. I have received no refund and no one has even been in contact to either apologise or reschedule my appointment.
Very unprofessional.