If you are scared of waxing, or new to waxing, THIS is the place for you. Rosy is so warm, friendly and professional. She really put me at ease and made me feel like there was absolutely nothing to be embarrassed about. Rosy was very thorough too. She recommend hot wax rather than strip wax for my hollywood. She was right, it was less painful! This was my first visit and I have already booked in for another treatment (without pressure from Rosy). Honestly, I won't be going anywhere else now