Gel removal - can't entirely fault them as I had 3 layers of gel on, but the removal was painful and terrible for my skin as I had to dip my fingers in acetone when the gel proved tough to take off, and the filing down was very rough and at times painful.
Very friendly and professional service. As always, Alex did a great job with my waxing. I'm almost 7 months pregnant so there was a bit of an extra challenge since I can't lie on my front any more. Great place! I can highly recommend it!