Small waxing room was clinical but dirty, with discarded waxing instruments. I told the friendly, but seemingly incapable, waxer I hadn't been for a while - she failed to trim the hair and it was incredibly painful. There was pain for at least a week afterwards, and several patches of hair she failed to remove. I would avoid.
Nicer welcome would have made the difference. I felt bizarre at each of my questions in the appointment. Place could be nice though, and service ( coffee area ) is nice.